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Blurbs comparison of LiveAgent and Thanx
Learn about how these vendors stack up against each other by checking out our blurbs, claims, and case studies.
LiveAgent
"Streamline customer service with a unified platform."
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LiveAgent integrates multiple communication channels into one hub for simpler customer support. It consolidates emails, chats, calls, and social media interactions in a single interface. This helps teams respond quickly, handle more tickets, and connect seamlessly with customers across various platforms.
Thanx
"Builds brand loyalty through customized guest engagement"
Focused on Plug & Play .
Thanx equips restaurants to refine customer engagement through tailored digital experiences. It offers deep integration with existing technologies. By focusing on dynamic rewarding systems and real-time data insights, Thanx empowers restaurants to retain customers longer, enhancing guest satisfaction and driving consistent operational efficiencies.
non-discount rewards
Thanx claims that their platform offers a variety of non-discount reward templates and advanced reporting to understand effective rewards.
high enrollment rates
Thanx claims that 100% of online customers become loyalty members with no mobile app required, resulting in 15x more signups than competitors.
better data capture
Thanx claims their platform tracks 57% more purchases effortlessly whenever members make online purchases or swipe their credit card, improving marketing ROI.