Compare LiveAgent to Novel head to head on Blurbs

Blurbs comparison of LiveAgent and Novel

Learn about how these vendors stack up against each other by checking out our blurbs, claims, and case studies.

LiveAgent

"Streamline customer service with a unified platform."

LiveAgent integrates multiple communication channels into one hub for simpler customer support. It consolidates emails, chats, calls, and social media interactions in a single interface. This helps teams respond quickly, handle more tickets, and connect seamlessly with customers across various platforms.

Full Blurb

Novel

"Build digital wallet passes for eCommerce and retail."

Novel enables marketers to connect with customers via Apple and Google wallet passes, directly on their phones. By using push notifications, marketers can bypass crowded email inboxes and SMS, driving engagement without needing a separate app. It's straightforward to integrate with tools like Shopify and expand loyalty programs.

Higher read rate

Novel claims that their push notifications have a higher read rate than Email & SMS, ensuring better customer engagement.

Seamless integration

Novel claims that their wallet passes easily integrate with existing retention tools for effortless customer engagement.

Loyalty enhancement

Novel claims that their multi-level pass configurations enhance loyalty programs for increased customer retention.