Compare Salesforce to Kustomer head to head on Blurbs

Blurbs comparison of Salesforce and Kustomer

Learn about how these Clientelling and CRM vendors stack up against each other by checking out our blurbs, claims, and case studies.

Full Blurb

Salesforce

"Unifies data and CRM on one platform."

Salesforce helps marketers unify data from any source onto a single CRM platform, leveraging AI-driven insights and automation to streamline processes. It simplifies the setup with its Starter Suite, integrating marketing, sales, and service activities. Marketers can track and manage leads better and make informed decisions quickly.

More innovative technology

Salesforce claims that its technology is more innovative and powerful than competitors.

Better customer service

Salesforce claims that its customer service and support are superior to competitors.

Highly customizable platform

Salesforce claims that its platform is more versatile and customizable than competitors.

Full Blurb

Kustomer

"AI-driven customer service for seamless support"

Kustomer helps marketers by automating customer interactions using AI, reducing support workload, and enhancing efficiency. Their platform unites CRM and ticketing with AI to deliver consistent customer experiences across all channels. Marketers get real-time insights to refine strategies and build stronger customer relationships.

Reduces support queries by 45%

Kustomer claims that their AI Agents for Customers reduce support queries by 45% with instant, human-like support.

Improves agent efficiency by 65%

Kustomer claims that their AI Agents for Reps boost agent efficiency by 65%, enabling smoother customer inquiry handling.

Supports proactive, seamless service

Kustomer claims that their platform anticipates needs and resolves issues proactively for seamless, personalized experiences.