Compare JivoChat to Alhena head to head on Blurbs

Blurbs comparison of JivoChat and Alhena

Learn about how these Chatbots & Live Chat vendors stack up against each other by checking out our blurbs, claims, and case studies.

Full Blurb

JivoChat

"Combines all customer communication channels efficiently."

JivoChat centralizes all customer interactions into one interface, whether it's live chat, social media, or phone calls. Marketers can meet customers on their preferred platforms, and simplify handling through automatic triage of common queries. It's about delivering support where people already are, without scattering efforts.

Full Blurb

Alhena

"Automates eCommerce support and shopping assistance efficiently."

Alhena AI streamlines customer support and enhances shopping experiences. It uses AI to automate common tasks, like order tracking, and provide personalized product recommendations. The platform integrates smoothly with existing eCommerce tools and stays aligned with brand voice, ensuring interactions are on-brand and smart.

Reduces customer service costs

Alhena AI claims that their AI Support Concierge can cut customer service costs by automating tasks like order tracking.

Boosts sales conversions significantly

Alhena AI claims that its AI Shopping Assistant increases sales with personalized product recommendations, turning browsers into buyers.

Improves support accuracy consistently

Alhena AI claims its AI provides 100% accurate answers, ensuring consistent brand tone and style without the need for a perfect knowledge base.