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Blurbs comparison of Gorgias and JivoChat
Learn about how these vendors stack up against each other by checking out our blurbs, claims, and case studies.
Gorgias
"Automated support and sales for ecommerce businesses."
Focused on AI Powered Customer Support .
Gorgias simplifies ecommerce support by automating customer interactions. It combines AI with human agents to handle up to 60% of inquiries, giving support teams space to focus on complex issues. Integrated with major platforms, it centralizes communications, boosting sales and efficiency across emails, chats, and social media.
JivoChat
"Combines all customer communication channels efficiently."
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JivoChat centralizes all customer interactions into one interface, whether it's live chat, social media, or phone calls. Marketers can meet customers on their preferred platforms, and simplify handling through automatic triage of common queries. It's about delivering support where people already are, without scattering efforts.