Compare Endear to Freshworks head to head on Blurbs

Blurbs comparison of Endear and Freshworks

Learn about how these Clientelling and CRM vendors stack up against each other by checking out our blurbs, claims, and case studies.

Full Blurb

Endear

"Enhance retail relationships with CRM and clienteling."

This company offers solutions to boost retail sales through personalized customer engagement both online and in-store. Their platform allows retailers to create targeted marketing campaigns, automate communications, and analyze performance data. By using the platform, businesses can drive customer loyalty, increase order value, and enhance frequency of purchases. Integrations with existing systems are also available to streamline retail operations.

Who are your typical customers?

Medium businesses

Large businesses

Enterprises

What verticals do your typical customers belong to?

Retail & E-commerce

Healthcare & Life Sciences

How do you collect and monitor consumers and their data?

Third Party Data

Is your platform CCPA and GDPR compliant?

Yes

What is your standard 'time-til-live' for clients?

Days

What does a client need to install to start using your service?

Provide data

How do you provide customer service?

Dedicated account manager

Live chat

Email support

How do brands measure the success of a campaign using your platform?

Performance

Customer Engagement

Revenue Growth

What integrations do you offer?

E-Commerce Platforms

Consumer Messaging

Custom APIs & Webhooks

What is your pricing model?

Subscription-based

Boosts customer engagement dramatically

Endear claims that Psycho Bunny attributed over $160,000 in sales in one month to clienteling using their platform.

Increases repeat purchase rates

Endear claims that customers contacted by their users buy more than twice as often as they have historically.

Elevates average order value significantly

Endear claims that M.M.LaFleur sees a 30% message reply rate using their platform, boosting customer interaction.

Full Blurb

Freshworks

"AI-powered customer and IT service management solutions"

Freshworks provides straightforward AI-driven tools to manage customer and IT services efficiently. These tools cut through typical service delivery complexities, freeing up marketers to focus on strategic initiatives rather than operational headaches. It’s about simplifying tasks, improving responsiveness, and maximizing resources with automation.

Effortless customer support

Freshworks claims that Freshdesk provides effortless service and support, delighting both customers and agents.

Intuitive, integrated IT management

Freshworks claims that Freshservice offers modern and intuitive IT service management for seamless operations.

AI-powered productivity boost

Freshworks claims that Freddy AI enhances productivity by offering always-on, conversational service solutions.