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Blurbs comparison of LiveAgent and SOCi
Learn about how these vendors stack up against each other by checking out our blurbs, claims, and case studies.
LiveAgent
"Streamline customer service with a unified platform."
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LiveAgent integrates multiple communication channels into one hub for simpler customer support. It consolidates emails, chats, calls, and social media interactions in a single interface. This helps teams respond quickly, handle more tickets, and connect seamlessly with customers across various platforms.
SOCi
"Automates multi-location marketing tasks with AI."
Focused on Publishing, Planning & Collaboration and Listening, Sentiment & Community Engagement .
SOCi streamlines multi-location marketing with AI, automating tasks across social media, reviews, ads, and local search. It handles repetitive processes, optimizing visibility and engagement while allowing marketing teams to focus on strategy. Offers a unified platform, tackling marketing in local contexts efficiently and effectively.
Unmatched AI capabilities
SOCi claims that its AI-powered Genius platform is like 'Having A Data Scientist And Trained Marketer At Every Location', revolutionizing multi-location marketing.
Proven growth results
SOCi claims to have delivered remarkable growth for clients like Kumon (900% increase in LinkedIn engagement) and Bridge Property Management (+2.4M Google Business Profile views).
Time and cost savings
SOCi claims its platform saves significant time and effort, e.g., Southern Rock Restaurant spent 55% less time responding to reviews with SOCi's automated solution.