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Blurbs comparison of Gladly and Podium
Learn about how these Customer Service & Experience vendors stack up against each other by checking out our blurbs, claims, and case studies.
Gladly
"Analyzes consumer behavior for targeted marketing decisions."
Focused on Omnichannel Communication and AI Powered Customer Support .
Redirecting helps marketers evaluate consumer behavior trends and make targeted marketing decisions. The platform simplifies data analysis, cutting through complexity with clear insights. It's all about making data-driven choices without getting lost in the noise. Easy to use tools streamline the process and enhance campaign effectiveness.
Podium
"AI assistant converts leads into loyal customers."
Focused on Omnichannel Communication .
Podium helps marketers by unifying all customer interactions into a single inbox. It uses AI to respond instantly, capture leads via SMS, webchat, and review sites, and automate follow-ups to drive repeat business without requiring substantial oversight.
Boosts your sales
Podium claims that their AI Employee increases your bottom line by up to 30%, enhancing customer satisfaction and driving sales.
Cuts response time
Podium claims that their AI cuts the median response time by 72%, reducing it from over 5 minutes to under 2 minutes.
Increases lead conversion
Podium claims that their AI doubles their lead response and closing rates, turning more leads into sales across various industries.