Are they VC funded?
As per their website's 'About us' section, Gladly is VC funded.
Do they do retargeting?
Re-targeting is usually a marketing strategy, based on the information on their website, Gladly is a customer service platform rather than a marketing platform.
Are they CCPA-compliant?
Yes, according to their privacy policy, they are CCPA-compliant.
Do they do marketing automation?
No evidence of Gladly providing marketing automation on their website.
Do they have fortune 500 clients?
The 'Customers' page on their website showcases several Fortune 500 clients.
Do they assist in buying of media?
Gladly is a customer service platform and does not have any information on offering assistance in the buying of media.
Do they help optimize marketing mix?
Gladly is more focused on customer service than marketing optimization.
Have they existed more than 5 years?
Founded in 2014, Gladly has been in operation for more than 5 years.
Do they prove effectiveness with data?
There is no mention of this on their website.
Do they help acquire and retain customers?
Gladly offers customers a personalized service and experience, helping businesses not only to acquire customers but also retain them.
Are they a content personalization solution?
Gladly does not offer content personalization, they offer a customer service platform that personalizes customer experience.
Do they specifically offer email and SMS marketing services?
They don't specifically offer email and SMS marketing services, their services are more skewed towards customer service not marketing.
Are they a CDP that segments and acts on customer data and behavior?
Gladly is not identified as a Customer Data Platform. They are a customer service platform.
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