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Steve Madden targets conversion rate improvements.
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Importance of trust and real-time validation.
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Taggstar chosen for social proof capabilities.
Steve Madden and Dolce Vita, renowned footwear brands, consistently sought ways to enhance their growth, conversions, and revenue. The competitive retail landscape and the increasing significance of social validation necessitated innovative approaches. Colleen Waters, VP of eCommerce at Steve Madden, recognized the importance of real-time social proof to boost consumer trust. Leveraging social proof meant allowing consumers to witness live trends and gauge interest levels in styles, thus fostering credibility. Seeing the strategic potential, Steve Madden decided to explore Taggstar's social proof platform to gauge its efficacy and service capabilities. With a clear focus on data-driven decisions, the organization aimed to implement a solution that would directly translate into higher conversion rates and a stronger brand presence.