Are they VC funded?
The provided information does not indicate that Delighted is VC funded.
Do they do retargeting?
Delighted focuses on gathering and analyzing feedback rather than retargeting.
Are they CCPA-compliant?
While not explicitly stated, companies in this field typically adhere to CCPA compliance to handle customer data.
Do they do marketing automation?
The primary focus is on feedback collection and analysis, not marketing automation.
Do they have fortune 500 clients?
The statement mentions that Delighted helps the world’s most coveted brands, which likely include Fortune 500 clients.
Do they help optimize marketing mix?
Delighted specializes in feedback and experience management, not in optimizing the marketing mix.
Have they existed more than 5 years?
The footer mentions that Delighted has been operating since 2013.
Do they prove effectiveness with data?
Delighted provides detailed reports and dashboards to analyze feedback data, proving effectiveness.
Do they help acquire and retain customers?
By providing actionable feedback, Delighted helps companies reduce churn and fuel growth, aiding in customer acquisition and retention.
Are they a content personalization solution?
Delighted is primarily focused on feedback rather than personalizing content.
Do they integrate with Shopify or Salesforce Commerce Cloud?
There’s no mention of Shopify or Salesforce Commerce Cloud integration, but other integrations and custom REST API might offer some flexibility.
Do they specifically offer email and SMS marketing services?
The company focuses on feedback surveys rather than broader email or SMS marketing services.
Are they a CDP that segments and acts on customer data and behavior?
Delighted is not described as a Customer Data Platform (CDP); it focuses on collecting and analyzing feedback.
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