→
ALDI needed multichannel presence enhancement.
→
Manual processes invited errors and delays.
→
Distinct channel requirements increased complexity.
ALDI SUISSE AG, part of the globally expanding ALDI SÜD Group, is renowned for its simplistic branding and dependable operations across production to advertising. However, as consumer demands shifted towards multichannel experiences, ALDI had to enhance its online presence to cater to the evolving consumer expectations. The challenges they faced were manifold: creating new product feeds for different advertising channels like Google and Facebook, maintaining up-to-date product pricing, and automating feed management processes. The complexity was exacerbated by the need for frequent manual updates, which were time-consuming and prone to human error, risking advertising inaccuracies. Each channel had distinct feed requirements, necessitating separate manual feeds and IT support, which limited optimization potential. Additionally, ALDI's dynamic pricing strategy added further complexity, as maintaining current prices across channels manually impeded the quick launch of ads and product lines.