Sendbird

"AI powers seamless customer service across channels."

This company provides AI-powered customer service solutions that operate continuously across digital channels. Their technology enhances customer support with proactive engagement, 24/7 support availability, and integration with existing platforms, reducing costs and improving service efficiency. The solutions transform multi-channel interactions into unified insights for informed decision making, ensuring data privacy and high security standards.
Sendbird Stated Claims
These are public claims Blurbs AI believes to have been made by Sendbird.
Omnichannel Customer Engagement
Sendbird claims that their AI agents provide seamless, omnichannel support across mobile, web, social media, SMS, or email, 24/7.
High Customer Satisfaction
Sendbird claims a 96% CSAT achievement in telecommunication, attributing success to their feature-rich chat service.
Cost Savings
Sendbird claims that their solutions lead to a 43% estimated cost savings for companies, thanks to efficient AI integration.
OMNICHANNEL AI
AI AGENTS
CONVERSATIONAL AI
CUSTOM AI AGENTS
AI AGENT BUILDER
SHOPTALK SPRING '25
Sendbird
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