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Loox

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"Increases sales through visual reviews, referrals."

Case Study
Frequently Asked Questions
This solution boosts online sales by using customer photos, videos, and referrals to build trust. It integrates easily with Shopify, allowing businesses to collect and display customer reviews that enhance credibility and encourage new and recurring purchases, fostering brand loyalty without coding requirements.
Loox Stated Claims
These are public claims Blurbs AI believes to have been made by Loox.
Social Proof Upsells
Loox claims that social proof upsells can increase revenue by up to 30% through ratings and visual reviews.
Visual Reviews Credibility
Loox claims that visual reviews build immediate trust, turning visitors into loyal customers by capturing attention effectively.
Easy, No-Code Integrations
Loox claims it integrates seamlessly with Shopify themes and apps without needing any coding, making setup very user-friendly.
CUSTOMER REVIEWS
VISUAL SOCIAL PROOF
CUSTOMER REFERRALS
SHOPIFY INTEGRATION
SOCIAL MEDIA INTEGRATION
NO-CODE PLATFORM
REVIEW WIDGETS
SALES CHANNEL ENHANCEMENT
PHOTO AND VIDEO REVIEWS
E-COMMERCE UPSELLS
BlurbSTAR Case Study
GirlGotLashes & Loox
Loox referrals powered 9% sales growth autonomously.
9%
Revenue from Referrals
27000
Referral Orders
1.
Situation
Pandemic Led to Lash Solutions
→
Pandemic increased demand for at-home lash solutions.
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Lucia created a lash kit due to market gap.
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Viral TikTok led to brand spotlight and sell-outs.
In early 2020, at the onset of the COVID-19 pandemic, Lucia, the founder of GirlGotLashes, confronted a unique entrepreneurial opportunity. As beauty salons shuttered, there was a burgeoning demand for at-home beauty solutions, especially for lashes. With no satisfying products available in the market, Lucia embarked on creating her own at-home lash kit. Despite a modest budget of €5,000 for product development and supplies, GirlGotLashes was established to cater to this gap. About a year later, the brand gained significant attention through a viral TikTok video, which not only increased its popularity but also led to consistent product sell-outs.
2.
Task
Setting Up Essential E-Commerce Tools
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Recognized the need for key tools to grow.
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Implemented Shopify, Loox, and Klaviyo for expansion.
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Considered these tools as essential for e-commerce.
With the goal of expanding their new brand, Lucia and Johannes, her husband, identified the need for integrating essential e-commerce tools for GirlGotLashes. Understanding the importance of a comprehensive e-commerce platform, they initially set up a Shopify store. To amplify their brand credibility and customer interaction, they included Loox for customer reviews and referrals and Klaviyo for email marketing. Johannes emphasized Loox and Klaviyo as the standard starter set for any budding e-commerce business, suggesting these tools are pivotal for businesses aiming to establish a strong online presence without extensive marketing spending.
3.
Action
Automated Referrals Drive Sales
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Implemented Loox for reflections; €5 incentive structure.
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Created brand-customized post-purchase referral widget.
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Saw Loox as a self-operating customer retention framework.
GirlGotLashes bought into the potential of automated referrals by implementing Loox Referrals from the initiation phase. They instituted a thoughtful incentive system providing each refereeing and referred customer with €5 discounts, making it compelling considering their product price range of €10-€15. By activating a post-purchase referral widget customized to their brand's aesthetics, they ensured immediate visibility of offers post-transaction. Johannes regarded the system as a self-sustained process that effectively navigated the business in customer retention and acquisition without ongoing hands-on adjustments, thus portraying Loox as an ideal automation tool for flourishing e-commerce endeavors.
4.
Result
Exceptional Revenue Growth Without Marketing
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Achieved over 27,000 orders through Loox referrals.
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9% of total revenue sourced from referrals.
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Highlighted Loox's effectiveness for growth without heavy ma...
Since the integration of the Loox Referral program, GirlGotLashes experienced significant growth in sales. The brand reported over 27,000 orders through referrals, constituting an impressive 9% of their total revenue. This notable achievement underscored the success of utilizing referrals and reviews to foster business growth naturally and efficiently. The incorporation of Loox allowed GirlGotLashes to leverage the power of word-of-mouth, capitalizing on their happy customers to continually promote the brand. The setup emphasized how a well-executed referral program can boost sales substantially, particularly for businesses looking to increase revenue without excessive marketing investments.
Keywords
CUSTOMER REFERRALS
E-COMMERCE GROWTH
LOOX IMPLEMENTATION
SHOPIFY INTEGRATION
REVIEW SYSTEM
AUTOMATED REFERRAL PROGRAM
SALES INCREASE
BRAND VISIBILITY
WORD OF MOUTH
INCENTIVE SYSTEM
Loox
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