Blurbs Logo
Blurbs Logo Create Profile | Sign In

Reviews.io

Claim page

"Collect and leverage customer reviews for businesses."

Case Study
Frequently Asked Questions
This platform enables businesses to gather and use customer feedback effectively. It integrates with eCommerce systems, facilitates SMS invitations, and offers tools like AI summaries and UGC galleries to boost brand trust, improve reputation, and drive sales growth by highlighting customer reviews and insights.
Reviews.io Stated Claims
These are public claims Blurbs AI believes to have been made by Reviews.io.
Boosts review growth quickly
REVIEWS.io claims that their platform enables rapid review growth, resulting in a 155% increase in 5-star company reviews.
Exceptional customer support
REVIEWS.io claims that they provide unparalleled customer service, investing more in support to ensure customer success.
Effortless platform integration
REVIEWS.io claims that they offer seamless integrations, making it easier to collect reviews through existing ecommerce platforms.
VIDEO SHOPPING
SOCIAL COMMERCE
INFLUENCER MARKERTING
SHOPPABLE VIDEOS
LIVESTREAM SHOPPING
VIDEO SHOPPING EXPERIENCE
PRODUCT REVIEWS
COMPANY REVIEWS
SMS INVITES
REPUTATION MANAGEMENT
CUSTOMER FEEDBACK
SHOPIFY INTEGRATION
USER-GENERATED CONTENT
SOCIAL PROOF BANNERS
REVIEW SYNDICATION
GOOGLE SELLER RATINGS
BlurbSTAR Case Study
Concrete Jungle & REVIEWS.io
REVIEWS.io elevates Concrete Jungle's eCommerce expansion and trust.
18
Expansion of team size after growth
15%
Increased review performance with REVIEWS.io
1.
Situation
Innovative expansion into eCommerce
→
Started in a basement with bespoke creations.
→
Proven demand at German craft fairs.
→
Shifted focus to scaling up eCommerce.
Concrete Jungle, initially a small-scale venture experimenting with concrete creations, transformed into a unique eCommerce brand. Daniel Singh and his fiancé Madlen started in their basement, developing bespoke countertops and furniture. Seeing the potential, Daniel focused his full efforts on scaling up after proving demand for their concrete jewelry at German craft fairs. Their innovative product, including concrete jewelry and business cards, created significant growth opportunities. As they expanded, technology played a crucial role in addressing the new challenges that arose, particularly around increased demand and promotion of a unique product.
2.
Task
Enhancing customer engagement technology
→
Transition from WooCommerce to Shopify for better UX.
→
Needed a reliable system for consumer trust.
→
Integrated platform with a tech stack.
Facing challenges with their promotional strategy, Daniel and Madlen needed to upgrade their online presence from a basic WooCommerce portfolio site to a reliable and user-friendly eCommerce platform. They aimed to improve customer engagement and effectively market a relatively unknown product. This meant transitioning to a system that could integrate efficiently with their existing tech stack and provide the necessary infrastructure for reliable reviews, consumer trust, and efficient eCommerce operations, prompting their switch from WooCommerce to Shopify for a better customer experience.
3.
Action
Adoption of REVIEWS.io for trust
→
Transition to REVIEWS.io for reliable review gathering.
→
Conducted A/B testing to assess impact on conversions.
→
Utilized social proof tools to enhance brand trust.
Concrete Jungle replaced their existing review system, Trusted Shops, with REVIEWS.io, to leverage better backend functionality and avoid price hikes tied to revenue. Their concern was the impact this switch could have on conversion rates. However, A/B testing during the migration showed no negative impact, and even a slight improvement, confirming that consumers valued verified reviews more than the review source. They incorporated REVIEWS.io tools like the Social Proof tool on Instagram and social proof carousels, effectively sharing genuine customer reviews. Furthermore, the Influencer tool allowed concrete Jungle to identify and collaborate with brand advocates, collecting authentic user-generated content at a lower cost.
4.
Result
Increased trust and customer satisfaction
→
Increased customer trust with verified reviews.
→
Improved brand reputation and consumer engagement.
→
Future plans to enhance tech stack with CRM.
By integrating REVIEWS.io, Concrete Jungle streamlined its review management and improved customer trust with authentic, verified reviews. Their social proof strategy led to better brand reputation and consumer engagement. The switch didn't negatively impact conversion rates and even showed slight improvement, showcasing the effective use of tech to enhance customer relationships. The company plans to bolster its tech stack further with a CRM and loyalty program, while continuing to innovate in building trust and reputation through social proof and reviews, fueling their ongoing growth and customer satisfaction.
Keywords
CONCRETE JUNGLE
ECOMMERCE TRANSFORMATION
REVIEWS.IO INTEGRATION
CUSTOMER ENGAGEMENT
SOCIAL PROOF STRATEGY
TECH STACK ENHANCEMENT
CONSUMER TRUST
A/B TESTING BENEFITS
Reviews.io
Website
Back to Top
© 2025 Blurbs
Privacy Policy