Loyalty & Rewards

Smile.io

"Easy-to-use loyalty programs, boosting sales"

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Updated 3 months ago

Smile.io enables growing businesses to increase sales by offering a simple, scalable solution to create and manage customer loyalty programs, increasing customer retention and transforming one-time buyers into repeat customers.

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Primary Vertical

Loyalty & Rewards

Smile.io Stated Claims

These are public claims Blurbs AI believes to have been made by Smile.io.

proven track record

Smile.io claims that 100,000+ businesses are using their loyalty platform, representing 148 countries and having rewarded 330M customers.

scalable solution

Smile.io claims to offer the world's most scaled loyalty platform, processing $136B in sales for growing businesses.

seamless integration

Smile.io claims that their loyalty program features (Points, VIP, and Referrals) work seamlessly together to create the ultimate solution.

LOYALTY PROGRAMS

CUSTOMER RETENTION

POINTS SYSTEM

VIP PERKS

WORKS WITH SHOPIFY

BlurbSTAR Case Study

Sloane Tea & Smile.io

Loyalty program boosted sales, value, and rewards redemption rate.

370%

Increase in daily sales within 24 hours

124%

Rise in Smile-Generated Value over 2 years

This profile remains unclaimed. Blurbs can only offer a partial, unverified case study.

Situation

Sloane Tea, a premium specialty tea brand, recognized the significance of customer loyalty and implemented the Sloane Rewards program to enhance customer retention and sales.

Task

The objective was to increase daily sales, generate higher value from loyalty programs, and improve the rewards redemption rate through targeted loyalty campaigns and integrated loyalty elements on their e-commerce site.

Action

Sloane Tea utilized several Bonus Points Campaigns and incorporated embedded loyalty features such as a dedicated loyalty landing page and points redemption at checkout. The marketing team executed strategic referral and promo campaigns.

Result

The campaigns led to a 370% increase in daily sales within 24 hours, a 124% rise in Smile-Generated Value over two years, and a 47% year-over-year increase in the rewards redemption rate, highlighting the program's effectiveness.

Keywords

CUSTOMER LOYALTY

SLOANE REWARDS PROGRAM

BONUS POINTS CAMPAIGNS

E-COMMERCE

POINTS REDEMPTION

REFERRAL CAMPAIGNS

PROMO CAMPAIGNS

CUSTOMER RETENTION

DIGITAL MARKETING

TEA BRAND MARKETING

The Blurbs 20

20 Frequently Asked Questions

Are they VC funded?

According to CrunchBase, Smile.io has received venture capital funding.

Do they do retargeting?

Smile.io does not appear to offer retargeting services as part of their core offering.

Are they CCPA-compliant?

Smile.io states in their privacy policy that they comply with the California Consumer Privacy Act (CCPA) requirements.

Do they do marketing automation?

Smile.io does not advertise having marketing automation capabilities. Their focus lies in loyalty, rewards, and referral programs.

Do they have fortune 500 clients?

The information provided on Smile.io's website and other public channels does not specifically identify any of their clients as Fortune 500 companies.

Do they assist in buying of media?

Smile.io does not offer media buying services. They focus more on the customer retention and loyalty aspect through rewards and referral programs.

Do they help optimize marketing mix?

Their primary focus is customer retention and loyalty, not the broader aspects of marketing mix optimization.

Have they existed more than 5 years?

According to their website, Smile.io was founded in 2012.

Do they prove effectiveness with data?

Smile.io provides analytics about loyalty program performance which can be used to measure the effectiveness of their tools.

Do they help acquire and retain customers?

Smile.io offers tools for rewards, referrals, and loyalty programs, which are all aimed at acquiring and retaining customers.

Are they a content personalization solution?

While Smile.io may enhance the personalization of user experiences through its loyalty programs, it does not provide a dedicated content personalization solution.

Do they specifically offer email and SMS marketing services?

Smile.io focuses on loyalty, rewards, and referral programs, not specifically on email and SMS marketing services.

Are they a CDP that segments and acts on customer data and behavior?

Smile.io does not appear to be a Customer Data Platform (CDP). They do not primarily focus on segmenting and acting on customer data and behavior.

Smile.io has not completed The Blurbs 20 Questions.

Smile.io

Website

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