β
Over 1,000 wine SKUs managed
β
Ineffective SKU and FIFO management
β
Customer complaints about stock availability
Grand Cru, one of the largest wine import and distribution companies in Latin America, was grappling with significant inventory management issues. They had an assortment of more than 1,000 wines, each with different demand profiles across various stores and regions. The company was struggling due to ineffective SKU management and FIFO processes, leading to wine oxidation issues and inconsistent stock availability. Customers complained about the unavailability of products in certain stores, even when those products were available elsewhere in the retail chain.