Exhance

"Maximize post-purchase Revenue and Customer Loyalty."

This company provides solutions that enable businesses to increase revenue and customer loyalty by utilizing order confirmation pages. They offer tools for revenue enhancement, white label programs, and loyalty lead generation. The solutions are easy to implement and don't disrupt customer experiences, allowing businesses to drive repeat purchases and capitalize on ancillary revenue without needing first-party data.
Exhance Stated Claims
These are public claims Blurbs AI believes to have been made by Exhance.
Unlock new revenue streams
Exhance claims that they boost your bottom line by unlocking new ancillary revenue and driving repeat purchases.
Simple implementation required
Exhance claims that their solutions are straightforward, requiring minimal IT resources and don't disrupt customer journeys.
Enhance customer loyalty
Exhance claims that they can drive repeat transactions and grow your loyalty program with their end-to-end solutions.
SHOPTALK SPRING '25
BlurbSTAR Case Study
Exhance & Leading Daily Deals Marketplace
Marketplace increased revenue without affecting customer experience.
4%
Increased Profitability
25%
Profit Margin Increase
1.
Situation
Daily Deals Marketplace Faces Challenges
Popular daily deals marketplace seeks growth.
No additional investments wanted for growth.
Balance needed between profit and customer experience.
A leading online marketplace specializing in daily deals across travel, dining, and entertainment faced specific growth challenges. Despite their popularity, they sought ways to increase revenue and profitability without additional investments or disruptions to their operations. They required a strategy that would ensure sustained growth by effectively balancing customer experience with profitability. This was the context under which they partnered with Exhance to explore and implement innovative solutions.
2.
Task
Implement Revenue-Enhancing Programs
Design solution for secondary revenue.
Avoid operational disruptions in revenue generation.
Balance profitability and customer experience.
Exhance was tasked with designing and implementing solutions that would assist the marketplace in generating secondary revenue streams. The goal was to achieve this without causing any operational disruptions or needing more investments. Additionally, there was a need for a marketing tool that wouldn't compromise the customer experience while enhancing profitability. This called for innovative solutions that could seamlessly integrate into existing customer journeys and broaden the revenue spectrum for the marketplace.
3.
Action
Solutions with High ROI Potential
Implemented subscription cashback program on confirmation pa...
Introduced upsell leisure rewards for higher revenue.
Simple integration with minimal management required.
Exhance introduced a market-leading subscription cashback program which was offered to customers on their confirmation pages. This strategic placement enhanced the program's visibility and potential across all service areas. Furthermore, an upsell leisure rewards product was presented on subscription acknowledgement pages and to existing members, capturing additional revenue. These actions allowed the marketplace to market lower cash margin, higher frequency products efficiently. The solution was simple to implement, required minimal management resources, and did not affect core site revenues.
4.
Result
Significant Profitability and Revenue Gains
Profitability increased by 4%.
33% of partners saw new revenue growth.
Profit margin rose by 25%.
The implementation of Exhance's solutions resulted in substantial financial gains for the marketplace. Profitability increased by 4%, demonstrating the effectiveness of the implemented strategies. Furthermore, 33% of the partners reported ancillary revenue from the new setups. The profit margin saw a significant upturn with a 25% rise, showcasing the success and ease of deploying these enhanced revenue solutions without impacting primary revenue streams. These results underscored the value of innovative martech solutions in driving profitability.
Keywords
DAILY DEALS MARKETPLACE
REVENUE ENHANCEMENT
SUBSCRIPTION CASHBACK PROGRAM
UPSELL LEISURE REWARDS
PROFIT MARGIN INCREASE
Exhance
Website