Blurbs Logo
Blurbs Logo My Blurbs

Vibes

"Mobile messaging for customer engagement and loyalty."

Case Study
Frequently Asked Questions
This company specializes in mobile messaging solutions, enabling businesses to connect with consumers via text messages, rich communications, and mobile wallets. Their services focus on customer engagement, improving retention, and increasing sales by using data, analytics, AI, and seamless integrations. Known for their wide reach and reliability, their platform is highly trusted by major brands across various industries, including retail and hospitality.
SMS MARKETING
MOBILE ENGAGEMENT
RCS MESSAGING
AUDIENCE MANAGEMENT
ANALYTICS AND INSIGHTS
LOYALTY PROGRAM OPTIMIZATION
MOBILE WALLET OFFERS
The Blurbs FAQs
Frequently Asked Questions
Answers provided by Vibes staff and vetted by Blurbs.
10 Standardized Blurbs Questions
1.
Who are your typical customers?
Small businesses
Medium businesses
Large businesses
Enterprises
Can't Say
2.
What verticals do your typical customers belong to?
Retail & E-commerce
Technology & Software
Healthcare & Life Sciences
Financial Services
Education
Travel & Hospitality
Media & Entertainment
Consumer Goods
Automotive
Telecommunications
Non-profit & Social Enterprises
Real Estate
Manufacturing
Food & Beverage
Professional Services
Government & Public Sector
Can't Say
3.
How do you collect and monitor consumers and their data?
Cookies
Javascript
Pixels
Local Storage
IP Address
Fingerprinting
Behavioral
Third Party Data
Location
Cross-Device
I can’t answer
N/A
4.
Is your platform CCPA and GDPR compliant?
Yes
Only CCPA
Only GDPR
No
5.
What is your standard 'time-til-live' for clients?
Days
Weeks
Months
6.
What does a client need to install to start using your service?
Provide data
Install technology
Manual API Integration
7.
How do you provide customer service?
Dedicated account manager
Live chat
Email support
Phone support
Self-service knowledge base
Social media support
In-app support
24/7 support
8.
How do brands measure the success of a campaign using your platform?
Performance
Can't Say
Customer Engagement
Revenue Growth
Brand Awareness
Operational Efficiency
Customer Retention
Customer Satisfaction
Other
9.
What integrations do you offer?
E-Commerce Platforms
CDPs
Digital Advertising
Measurement
Consumer Messaging
Custom APIs & Webhooks
10.
What is your pricing model?
Subscription-based
Pay-per-use
Tiered pricing
Performance-based pricing
Custom contract pricing
Free trial or freemium model
Can't Say
10 Email and SMS Marketing-Specific Questions
11.
Does your ESP integrate with our eCommerce platform (Shopify, Magento, Salesforce Commerce Cloud, BigCommerce, etc.)?
"It has several ESP integrations today."
12.
Can your platform integrate with our CDP, CRM, and paid media platforms for audience syncing?
"Yes. We have our own CDP but can integrate with external 3rd party CDP and CRMs."
13.
How does your platform handle audience segmentation and personalization?
"We handle customer segmentation, dynamic personalization and even AI recommendations."
14.
Do you offer AI-driven automation for lifecycle marketing (cart abandonment, post-purchase, win-back, etc.)?
"Yes, we offer AI automation and send time-optimization, along with content recommendations for higher conversion rates."
15.
How does your ESP support SMS, push notifications, and omnichannel messaging?
"We support messaging via SMS, MMS, push, App inbox, and mobile Wallet today."
16.
What built-in analytics and reporting features do you provide?
"We offer a dashboard with all kinds of analytics and reporting for your usage. Custom segementation and ways to pivot the data."
17.
How does your platform ensure high email deliverability and inbox placement?
"We do not support email today."
18.
What advanced personalization and dynamic content capabilities do you offer?
"We offer several personalization and dynamic content capabilities such as keyword based and more."
19.
How does your ESP handle first-party data, privacy compliance (GDPR, CCPA), and cookieless tracking?
"We are GDPR and CCPA compliant today."
20.
Do you offer AI-driven subject line optimization, predictive send times, or other machine learning enhancements?
"Yes to all of the above."
Back to Top
Vibes
Website
© 2025 Blurbs
Privacy Policy